This inventor holds 2 USPTO granted patents. Top assignee: Bank of America Corporation. Active years: 2014.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2014
Title: Sheryl L Stewart: Innovator in Video Collaboration for Banking
Introduction
Sheryl L Stewart is a notable inventor based in Stoughton, MA (US). She has made significant contributions to the field of video collaboration, particularly in enhancing customer service experiences in banking environments. With a total of 2 patents, her work focuses on improving interactions between customers and experts through innovative technology.
Latest Patents
Sheryl's latest patents include "Routing and queuing information for video conferencing in banking centers" and "Video collaboration call center queuing." Both inventions aim to provide improved customer service and sales experiences through collaborative face-to-face interactions. These embodiments facilitate video collaboration between on-site associates and off-site experts, ensuring that customers receive the assistance they need in a timely manner. The technology is particularly beneficial for banking customers who prefer face-to-face interactions with knowledgeable experts.
Career Highlights
Sheryl L Stewart is currently employed at Bank of America Corporation, where she applies her innovative ideas to enhance customer service. Her work has garnered attention for its practical applications in real-world banking scenarios.
Collaborations
Some of her coworkers include Stefani R Benefield and James Robert Grimsley, who contribute to the collaborative environment that fosters innovation at Bank of America Corporation.
Conclusion
Sheryl L Stewart's contributions to video collaboration technology are paving the way for improved customer experiences in banking. Her patents reflect a commitment to innovation and customer service excellence.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile