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For the Inventor, By the Inventor

Boca Raton, FL, United States of America

Sheri Gayle Daye

This inventor holds 18 USPTO granted patents, primarily in Voice Recognition Technology. Top assignees: International Business Machines Corporation, Nuance Communications, Inc., Oceanic Safety Systems LLC. Active years: 2011-2019.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Sheri Gayle Daye. Retrieved from https://idiyas.com/inventor/sheri-gayle-daye

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Calculating rank
USPTO Granted Patents = 18

% Patents Active = 38.9

Average Co-Inventor Count = 2.9

ph-index = 3

Forward Citations = 38(Granted Patents)


Company Filing History:

goldMedal14 out of 166,425 
 
International Business Machines Corporation
 patents
silverMedal2 out of 1,422 
 
Nuance Communications, Inc.
 patents
bronzeMedal1 out of 1 
 
Oceanic Safety Systems LLC
 patent
4. 1 out of 834,601 
Other
 patents

Years Active: 2011-2019

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Areas of Expertise:
Service Request Routing
Voicemail Transmission
Biometric Engine
Speech Recognition
Conference Call Monitoring
Caller Profiling
IVR Systems
Time Zone Identification
Adaptive Voice Print
Multilingual Applications
User Presence Verification
Freediving Safety
18 patents (USPTO):Explore Patents
1. 10244116 - Service request routing using passive skill certification (2019-03-26),
2. 10142481 - Voicemail transmission utilizing signals associated with radio band frequencies (2018-11-27),
3. 9648472 - Voicemail transmission utilizing signals associated with radio band frequencies (2017-05-09),
4. 9420107 - Service request routing using passive skill certification (2016-08-16),
5. 9338291 - Using an ISDN message header to support time zone identification (2016-05-10),
6. 9183836 - Adaptive voice print for conversational biometric engine (2015-11-10),
7. 9093062 - Multilingual speech recognition and public announcement (2015-07-28),
8. 9049298 - Service request routing using passive skill certification (2015-06-02),
9. 9015032 - Multilingual speech recognition and public announcement (2015-04-21),
10. 8942365 - Monitoring and providing access to back to back scheduled conference calls (2015-01-27),
11. 8824641 - Real time automatic caller speech profiling (2014-09-02),
12. 8700401 - Adaptive voice print for conversational biometric engine (2014-04-15),
13. 8600013 - Real time automatic caller speech profiling (2013-12-03),
14. 8417525 - Adaptive voice print for conversational biometric engine (2013-04-09),
15. 8358747 - Real time automatic caller speech profiling (2013-01-22),

Title: Sheri Gayle Daye: Innovator in Data Processing and Communication Technologies

Introduction

Sheri Gayle Daye is a prominent inventor based in Boca Raton, FL (US), known for her contributions to data processing and communication technologies. With a total of 18 patents to her name, she has made significant advancements in the field, particularly in service request routing and voicemail transmission.

Latest Patents

One of her latest patents is titled "Service request routing using passive skill certification." This invention involves a data processing system that communicates with multiple agent terminals. The system receives messages indicating that an agent has handled a service request using a skill for which they are not certified. By comparing the agent's skill utilization to a threshold, the system can update the agent's skill record to reflect certification, thereby enhancing skill-based routing in contact centers. Another notable patent is "Voicemail transmission utilizing signals associated with radio band frequencies." This method allows for the transfer of voicemail information to recipients via designated radio frequencies, ensuring efficient communication.

Career Highlights

Throughout her career, Sheri has worked with leading companies such as IBM and Nuance Communications, Inc. Her experience in these organizations has contributed to her innovative approach and understanding of complex data systems.

Collaborations

Sheri has collaborated with talented individuals in her field, including Peeyush Jaiswal and Fang Wang. These partnerships have fostered a creative environment that has led to the development of her groundbreaking inventions.

Conclusion

Sheri Gayle Daye's work exemplifies the spirit of innovation in the technology sector. Her patents reflect her commitment to improving data processing and communication systems, making her a significant figure in her field.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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