Webster, NY, United States of America

Shanmuga-Nathan Gnanasambandam

USPTO Granted Patents = 20 

Average Co-Inventor Count = 3.0

ph-index = 6

Forward Citations = 104(Granted Patents)


Location History:

  • State College, PA (US) (2014)
  • Webster, NY (US) (2011 - 2016)
  • Victor, NY (US) (2014 - 2016)

Company Filing History:


Years Active: 2011-2016

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20 patents (USPTO):Explore Patents

Title: Innovations and Achievements of Shanmuga-Nathan Gnanasambandam

Introduction: Shanmuga-Nathan Gnanasambandam, based in Webster, NY, has made significant contributions to the field of technology through his innovative inventions. With a remarkable portfolio of 20 patents, his work reflects a dedication to enhancing processes and improving efficiencies in various applications.

Latest Patents: Among his recent patents, Shanmuga-Nathan introduced a novel method and apparatus for incorporating additional content in a printed document at a time of printing. This invention encompasses a method, a non-transitory computer-readable medium, and an apparatus that enables users to request the incorporation of additional content during document processing. The method not only facilitates selection of the content but also defines access controls, ensuring secure integration into the final document.

Another noteworthy patent focuses on an apparatus and method for call center service level prediction and action. This innovative approach involves predicting call center service levels through a sophisticated collection of call data, agent skills, schedules, and attrition rates. By building a discrete event simulation model, this invention aids in forecasting future service levels and recommends the optimal number of agents and their skill distribution to meet desired objectives.

Career Highlights: Currently working at Xerox Corporation, Shanmuga-Nathan has played a vital role in driving technological advancements. His inventive prowess is reflected in the patents he holds, showcasing his ability to solve complex problems and create valuable systems.

Collaborations: Shanmuga-Nathan collaborates with talented individuals such as Naveen G Sharma and Gueyoung Jung. Together, they contribute to innovative projects that reinforce the company’s commitment to research and development.

Conclusion: Shanmuga-Nathan Gnanasambandam stands out as a prominent inventor whose work continues to impact various technological landscapes. With a strong emphasis on innovation, his patents not only advance the fields of printing and call center operations but also exemplify the creative spirit in the tech industry.

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