Shankar Unni

Title: Shankar Unni: Innovator in Mobile Computing Solutions

Introduction

Shankar Unni is a notable inventor based in Campbell, California. He has made significant contributions to the field of mobile computing, particularly in enhancing customer service transactions. With a total of 5 patents to his name, Unni's work focuses on improving the efficiency of delivery and order adjustments through innovative techniques.

Latest Patents

One of Shankar Unni's latest patents involves techniques for processing customer service transactions at a customer site using a mobile computing device. This patent describes methods for facilitating the delivery and adjustments of customer orders at a delivery site. A delivery courier is assigned a mobile field computing device that aids in managing customer orders associated with their delivery route. The device is equipped with memory to store customer order history and delivery route data downloaded from a server system. This data is crucial for the courier to effectively deliver customer orders and process various order adjustment transactions at the delivery site.

Career Highlights

Throughout his career, Shankar Unni has worked with prominent companies such as Silicon Graphics, Incorporated and Ipventure, Inc. His experience in these organizations has contributed to his expertise in mobile computing and customer service solutions.

Collaborations

Shankar has collaborated with notable individuals in the industry, including Christopher Angel Kantarjiev and Louis H Borders. These collaborations have further enriched his work and innovations in mobile computing.

Conclusion

Shankar Unni's contributions to mobile computing and customer service transactions demonstrate his commitment to innovation. His patents reflect a deep understanding of the challenges faced in delivery services and provide effective solutions to enhance customer satisfaction.