Shane M Patzlsberger

Title: Innovations of Shane M Patzlsberger

Introduction

Shane M Patzlsberger is an accomplished inventor based in Wauwatosa, WI (US). He has made significant contributions to the field of technology, particularly in the area of ticket management systems. His innovative approach has led to the development of a patent that enhances the efficiency of issue resolution processes.

Latest Patents

Shane holds a patent for "Systems and methods for intelligent ticket management and resolution." This patent outlines computer-implemented systems and methods designed for efficient ticket resolution. The methods include receiving a request to resolve an issue, analyzing the language in the request through natural language processing, and determining whether the issue qualifies for automated resolution. If the conditions are met, the system extracts necessary information from user devices to resolve the issue. If not, it generates a ticket, assigns a work group, and determines the availability of job aids related to the issue.

Career Highlights

Shane is currently employed at Fidelity Information Services, LLC, where he applies his expertise in developing innovative solutions. His work focuses on improving operational efficiencies and enhancing user experiences through technology. With a patent to his name, Shane has established himself as a key player in his field.

Collaborations

Shane collaborates with talented professionals, including Joel E Dake and Damyn L Gessler. These partnerships foster a creative environment that drives innovation and leads to the development of cutting-edge solutions.

Conclusion

Shane M Patzlsberger is a notable inventor whose work in intelligent ticket management systems exemplifies the impact of innovation in technology. His contributions continue to shape the future of efficient issue resolution processes.