Kawasaki, Japan

Setsuko Yamamoto


Average Co-Inventor Count = 6.0

ph-index = 1

Forward Citations = 24(Granted Patents)


Company Filing History:


Years Active: 1998

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1 patent (USPTO):Explore Patents

Title: Innovating Customer Service: The Ingenuity of Setsuko Yamamoto

Introduction: Setsuko Yamamoto is a notable inventor based in Kawasaki, Japan, recognized for her innovative contributions to customer service technology. With a unique vision for improving interactions in financial institutions, she has developed a breakthrough apparatus that enhances the experience for users.

Latest Patents: Setsuko Yamamoto holds a patent for a "Through-wall type automatic customer service apparatus." This device is ingeniously designed to be installed in a partition wall of a financial institution. The apparatus features a facade that extends through an aperture in the wall, allowing users to operate it from the outside. The facade can pivot between open and closed positions, and a locking screw mechanism enables secure operation from the outside, ensuring both convenience and safety. Additionally, support arms are integrated to maintain the facade in its open position.

Career Highlights: Setsuko has made significant strides in her career at Fujitsu Corporation, where she continues to contribute to the company's technological advancements. Her work focuses on creating solutions that facilitate better customer service and interactions, making her a valuable asset to her team.

Collaborations: Throughout her career, Setsuko Yamamoto has collaborated with esteemed colleagues like Kenichi Nashirozawa and Michinori Kawano. These collaborations have fostered a productive environment for innovation, allowing them to pool their expertise to develop cutting-edge technologies.

Conclusion: Setsuko Yamamoto's inventive spirit and dedication to enhancing customer service through technology stands out in the field of innovation. Her patent for the through-wall type automatic customer service apparatus exemplifies her commitment to improving user experiences in financial institutions. As she continues her journey at Fujitsu Corporation, the impact of her work is sure to resonate in the industry for years to come.

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