Serina Chang

Title: **The Innovations of Serina Chang: A Pioneer in Configuration Management**

Introduction

Serina Chang, a prominent inventor based in Seattle, WA, has made significant contributions to the field of technology and configuration management. With four patents to her name, Chang is an innovator whose work focuses on enhancing the functionality and usability of configuration management systems.

Latest Patents

Serina Chang's latest patents are centered around improving the identification and display of configuration item information. One such patent introduces a system that includes a proxy server application within a managed network, which effectively interacts with a remote network management platform. This innovation allows for seamless communication between client devices and the server, leading to the presentation of detailed graphical user interfaces. The interface showcases health graphics, relationship graphics, timeline graphics, and activity streams related to specific configuration items.

Another notable patent authored by Chang is the "System and method for importation of configuration item (CI) data into a configuration management database (CMDB)." This invention outlines an importation tool designed to facilitate the transfer of CI data from various external services into a CMDB, regardless of its format. The tool ensures that the integrity of the data is maintained during the importation process, enhancing the overall quality and consistency of the information stored within the CMDB.

Career Highlights

As part of her professional journey, Serina Chang is currently employed at ServiceNow, Inc., where she continues to drive innovation in configuration management solutions. Her persistent efforts in research and development have led to the successful filing of multiple patents, asserting her role as a leader in this specialized domain.

Collaborations

Throughout her career, Serina has collaborated with talented individuals such as Madhavi Puvvada and Navindra Sharma. These collaborations showcase the collective effort in pushing the boundaries of what's possible in the technology realm, allowing for the development of advanced solutions that benefit a wide range of users.

Conclusion

Serina Chang's commitment to innovation, coupled with her substantial contributions to the field of configuration management, highlights her significance as an inventor. With four patents to her credit and a forward-thinking approach to technology, she continues to inspire future generations of innovators in Seattle and beyond.