This inventor holds 1 USPTO granted patent. Top assignee: Other. Active years: 2021.
Company Filing History:
1 out of 834,411 Years Active: 2021
Title: Innovations by Sergey Lebedev
Introduction
Sergey Lebedev is an accomplished inventor based in Walnut Creek, CA (US). He has made significant contributions to the field of communication systems through his innovative patent. His work focuses on enhancing user experience in chat communication sessions.
Latest Patents
Sergey holds a patent titled "System and method for managing communication system." This patent outlines a method for managing a communication system that includes identifying the initiation of a chat communication session, establishing a connection with an automated chat resource, and routing the session to an agent device. The method also includes maintaining the connection during a timeout period after detecting a disconnection and routing the session to a contact center resource upon reconnection. This innovative approach aims to improve the efficiency and reliability of chat communication.
Career Highlights
Throughout his career, Sergey has demonstrated a strong commitment to advancing communication technologies. His patent reflects his expertise in developing systems that enhance user interaction and streamline communication processes.
Collaborations
Sergey has worked alongside Aleksey Kovalenko, contributing to the development of innovative solutions in their field. Their collaboration has fostered a creative environment that encourages the exploration of new ideas and technologies.
Conclusion
Sergey Lebedev's contributions to communication systems through his patent exemplify his dedication to innovation. His work continues to influence the way users interact with chat communication technologies.