This inventor holds 2 USPTO granted patents. Top assignee: Jpmorgan Chase Bank, N.a.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Serdar Kuyuk: Patents in Customer Experience and Microservice Testing.
Introduction
Serdar Kuyuk is an inventor based in Newark, Delaware, whose patent work addresses real-time customer feedback analysis and testing complex software architectures. His portfolio includes 2 patents.
Latest Patents
Kuyuk’s patent, “System and Method for Real-Time Identification of Dissatisfaction Data,” describes methods for identifying customer dissatisfaction during calls or chats. A machine-learning model compares live transcript data with predefined complaint data, calculates a similarity score, and flags dissatisfaction when the score meets a specified threshold.
His patent, “Systems and Methods for Testing Federated Microservice Architectures,” describes a simulated environment for testing microservices. The system identifies relationships among services, generates test cases for a target microservice, and evaluates its performance within the simulated architecture.
Career Highlights
Kuyuk is associated with JPMorgan Chase Bank, N.A. His patents reflect applications of machine learning and software testing to customer interactions and distributed systems.
Collaborations
Among Kuyuk’s coworkers are Siva Tanuku and Liping Wu.
Conclusion
Serdar Kuyuk’s patent work focuses on practical software innovations, including automated detection of customer dissatisfaction and testing federated microservice architectures.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile