Sean K Frogner

Title: Sean K Frogner: Innovator in Transactional Conversation-Based Computing

Introduction

Sean K Frogner is a notable inventor based in Walnut Creek, CA (US). He has made significant contributions to the field of computing, particularly in the area of conversation-based systems. With a total of 4 patents to his name, Frogner continues to push the boundaries of technology and innovation.

Latest Patents

Frogner's latest patents include a "Transactional conversation-based computing system." This system features a back-end computing module, a design module, and an execution module. The design module provides a graphical user interface for defining different conversation models in metadata. Each model encompasses a topic with respective goals, which are linked to conversation flows that guide dialogues toward achieving those goals. Additionally, the execution module facilitates the interaction between the system and a front-end computing device, integrating a live agent into the model.

Another significant patent is the "Context-based user assistance and service workspace." This embodiment generates a single window for display on a graphical user interface, which includes a dialog region, a service region, and a contextual action bar. The dialog region allows for conversation display and message entry, while the service region provides a workspace for user records and service access. The contextual action bar presents context-specific actions based on analyzed conversation and user records.

Career Highlights

Frogner is currently employed at ServiceNow, Inc., where he applies his expertise in developing innovative computing solutions. His work focuses on enhancing user interactions through advanced conversation-based systems.

Collaborations

Throughout his career, Frogner has collaborated with talented individuals such as Rahim Mohamed Yaseen and Xiaomei Zhang. These collaborations have contributed to the development of cutting-edge technologies in the field.

Conclusion

Sean K Frogner is a distinguished inventor whose work in conversation-based computing systems has the potential to transform user interactions with technology. His innovative patents and contributions to ServiceNow, Inc. highlight his commitment to advancing the field of computing.