This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: International Business Machines Corporation. Active years: 2022.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2022
Title: Santosh Patil: Innovator in IT Ticket Management
Introduction
Santosh Patil is a notable inventor based in Irving, TX (US). He has made significant contributions to the field of IT ticket management through his innovative patent. His work focuses on optimizing service characteristics for operational systems, which is crucial for improving efficiency in IT operations.
Latest Patents
Santosh Patil holds a patent titled "Optimized estimates for support characteristics for operational systems." This patent describes a method, system, and computer program product designed to predict optimal service characteristics for executing predicted IT tickets. The method involves identifying deployment characteristics based on the architecture of the operational system. It also includes receiving implementation data in response to past incident tickets, identifying relationships within that data, and predicting the volume of new tickets. Furthermore, it predicts resolution times for high-severity tickets and determines preferred service characteristics based on these predictions. The final step involves transmitting recommendations that comprise the preferred service characteristics.
Career Highlights
Santosh Patil is currently employed at International Business Machines Corporation, commonly known as IBM. His role at IBM allows him to apply his innovative ideas and contribute to advancements in IT service management. His patent reflects his expertise and commitment to improving operational efficiency in the technology sector.
Collaborations
Santosh has collaborated with talented coworkers such as Pradeep Dash and Saurabh Trehan. Their teamwork has likely contributed to the successful development of innovative solutions within their field.
Conclusion
In summary, Santosh Patil is an accomplished inventor whose work in optimizing IT ticket management has the potential to significantly enhance operational efficiency. His contributions through his patent demonstrate his expertise and dedication to innovation in the technology industry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile