Samantha Elizabeth Taylor

Title: Innovations by Samantha Elizabeth Taylor

Introduction

Samantha Elizabeth Taylor is an accomplished inventor based in Frisco, TX (US). She has made significant contributions to the field of technology, holding a total of 12 patents. Her work primarily focuses on enhancing communication systems and fraud detection mechanisms.

Latest Patents

One of her latest patents is a call center data transfer system. This system includes one or more processors that are configured to receive call data related to information provided by a caller during a first portion of a call with a first customer service representative. The processors assign an identifier to the call when it is indicated that the call should be transferred, associating this identifier with the call data in databases. During a second portion of the call with a second customer service representative, the identifier is used to retrieve the call data for visualization.

Another notable patent is a fraudulent call monitoring system. This system includes a source communication device and a client device that work together to identify fraudulent calls. The client device monitors wireless communication to identify keywords and contexts, allowing it to detect fraudulent characteristics and implement remedial actions based on the analysis.

Career Highlights

Samantha is currently employed at the United Services Automobile Association (USAA), where she continues to innovate and develop new technologies. Her work has significantly impacted the efficiency and security of communication systems.

Collaborations

Some of her notable coworkers include Yogen Rai and Zachery C. Lake, with whom she collaborates on various projects to enhance their technological offerings.

Conclusion

Samantha Elizabeth Taylor is a pioneering inventor whose work in communication systems and fraud detection is shaping the future of technology. Her contributions are invaluable to her field and continue to inspire innovation.