Company Filing History:
Years Active: 2013
Title: Sairam Jayaraman: Innovator in IT Service Delivery
Introduction
Sairam Jayaraman is a notable inventor based in Bengaluru, India. He has made significant contributions to the field of information technology services, particularly in managing and monitoring continuous improvement processes. His innovative approach has garnered attention in the industry.
Latest Patents
Sairam holds a patent titled "Managing and monitoring continuous improvement in information technology services." This patent outlines a method for managing the performance of an IT service delivery process to ensure that changes meet service performance objectives. The process involves collecting key performance metrics (KPIs) at defined time intervals, both before and after changes are applied. A process behavior graph is generated to display baseline and post-change performance measurements, allowing users to assess the impact of changes on service delivery.
Career Highlights
Sairam Jayaraman is currently employed at International Business Machines Corporation (IBM). His work focuses on enhancing IT service delivery through innovative methodologies and performance management techniques. His contributions have been instrumental in improving service quality and efficiency.
Collaborations
Sairam has collaborated with notable colleagues, including Walid M Kobrosly and David M Northcutt. These partnerships have fostered a collaborative environment that encourages innovation and the sharing of ideas.
Conclusion
Sairam Jayaraman is a distinguished inventor whose work in IT service delivery has made a significant impact on the industry. His patent reflects a commitment to continuous improvement and performance management in technology services.