New York, NY, United States of America

Ruth Brown

This inventor holds 2 USPTO granted patents. Top assignee: Speechcyle, Inc.. Active years: 1980-2008.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Ruth Brown. Retrieved from https://idiyas.com/inventor/ruth-brown-mah6yprl

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile


% Patents Active = 100.0

Average Co-Inventor Count = 1.5

ph-index = 2

Forward Citations = 21(Granted Patents)


Company Filing History:


Years Active: 1980-2008

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2 patents (USPTO):Explore Patents

Title: Ruth Brown - Innovator in Customer Interaction Technology

Introduction

Ruth Brown is a notable inventor based in New York, NY (US). She has made significant contributions to the field of customer interaction technology, holding 2 patents that showcase her innovative spirit and technical expertise.

Latest Patents

One of Ruth's latest patents is the Visual Knowledge Publisher System. This system provides a graphical user interface environment that acts as a development platform for authoring predetermined dialog text for servicing various customer products and services. It also includes a Customer Interaction Platform for managing the interactions between the customer and the system. The VKP creates and outputs an XML document using a Support Incident Markup Language (SIML). Each SIML document contains the procedural flows of the system's interactions with a human and the presentation elements necessary to resolve problems through various methods. This allows for interactive dialogs that enable callers to step through procedures to resolve issues using multiple channels, such as phone, web, and PDA.

Another innovative creation by Ruth is the Simulative Toy Vehicle, which reflects her commitment to enhancing user experience through technology.

Career Highlights

Ruth Brown is currently employed at Speechcycle, Inc., where she continues to develop cutting-edge solutions in customer interaction. Her work has significantly impacted how businesses engage with their customers, making processes more efficient and user-friendly.

Collaborations

Ruth collaborates with talented individuals such as Zor Gorelov and David Cuddihy, contributing to a dynamic team environment that fosters innovation and creativity.

Conclusion

Ruth Brown's contributions to customer interaction technology through her patents and work at Speechcycle, Inc. highlight her as a leading figure in her field. Her innovative solutions continue to shape the way businesses interact with their customers, paving the way for future advancements.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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