Location History:
- Richardson, TX (US) (1998)
- Rowlett, TX (US) (2010)
- Plano, TX (US) (2003 - 2011)
Company Filing History:
Years Active: 1998-2011
Title: Innovations by Russell P. Blink
Introduction
Russell P. Blink is an accomplished inventor based in Plano, Texas, known for his significant contributions to customer management technologies. With a total of 15 patents to his name, Blink has developed innovative solutions that enhance customer satisfaction and streamline restaurant management.
Latest Patents
Among his latest patents is a method of managing customer information through a multi-function customer satisfaction survey device. This system includes a restaurant management framework that utilizes electronic tip trays to collect and store customer contact and payment information, as well as responses to satisfaction surveys. The data transceiver wirelessly transmits this information to a base unit, which processes the data and sends it to various servers for further analysis. Another notable patent is a multifunction card dispenser and customer information collection device. This device generates and dispenses retail cards, such as gift and loyalty cards, while also collecting customer survey information. It features a magnetic strip reader for payment processing and an electronic survey apparatus that stores customer data in an external server.
Career Highlights
Russell P. Blink has worked with several companies throughout his career, including Long Range Systems, Inc. and T-netix, Inc. His experience in these organizations has allowed him to refine his skills in developing customer-centric technologies.
Collaborations
Throughout his career, Blink has collaborated with notable individuals such as Kenneth James Lovegreen and James Livingston. These partnerships have contributed to the success of his innovative projects.
Conclusion
Russell P. Blink's work exemplifies the intersection of technology and customer service, showcasing his ability to create solutions that improve user experiences. His patents reflect a commitment to innovation in the field of customer management.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.