Ruifeng Xu

Title: The Innovations of Ruifeng Xu

Introduction

Ruifeng Xu is an accomplished inventor based in San Mateo, California. He has made significant contributions to the field of technology, particularly in the integration of telephony systems with customer relationship management (CRM) systems. With a total of three patents to his name, Xu's work showcases his innovative approach to solving complex problems in the tech industry.

Latest Patents

One of Ruifeng Xu's latest patents focuses on secure integration between an external telephony system and a CRM system. This patent describes methods, systems, apparatuses, devices, and computer program products that facilitate this integration. In some systems, a component, which may be a software or hardware component, supports the connection between the CRM and telephony systems. A processing device, such as a server, hosts this component and loads an inline frame that supports a connector to the telephony system. The embedded service within the component allows for secure messaging through an unexposed message channel, enhancing communication between the two systems.

Another notable patent involves hierarchical rules for displaying user interface pages. This system receives an action override rule and stores it, including display criteria associated with a user interface page, into a hierarchy of rules. When a user action is received, the system determines if the action override rule matches the request criteria. If it does, the corresponding user interface page is displayed. If not, the system identifies a hierarchical match and displays the appropriate page based on that match.

Career Highlights

Ruifeng Xu has worked with prominent companies in the tech industry, including Salesforce.com, Inc. and Salesforce, Inc. His experience in these organizations has allowed him to refine his skills and contribute to innovative projects that have a lasting impact on the industry.

Collaborations

Throughout his career, Xu has collaborated with talented individuals such as Wenqing Dai and Adheip Varadarajan. These collaborations have fostered an environment of creativity and innovation, leading to the development of groundbreaking technologies.

Conclusion

Ruifeng Xu's contributions to technology through his patents and collaborations highlight his role as a significant inventor in the field. His work continues to influence the integration of telephony and CRM systems, showcasing the importance of innovation in today's tech landscape.