Company Filing History:
Years Active: 2005-2007
Title: The Innovations of Ronald A. Medo
Introduction
Ronald A. Medo is an accomplished inventor based in Monument, Colorado. He holds three patents that showcase his contributions to the field of telecommunications, particularly in call center operations. His work has significantly impacted how businesses manage and retrieve data related to their call centers.
Latest Patents
One of Ronald's latest patents focuses on the retrieval of data related to a call center. In recent times, communications service providers have enabled large business enterprises to share call center operations among multiple geographically dispersed locations. Network-resident call handling technologies have been developed to manage the handling and queuing of inbound calls within the communications network before they are forwarded to an Automatic Call Distributor (ACD) at a specific call center. However, outsourcing portions of call center operations to a network-based call routing system has led to challenges in maintaining direct control and access to information, such as call statistics. Ronald's patent provides an interface that allows entities to obtain information about calls within the network or other call centers, addressing these challenges effectively.
Career Highlights
Throughout his career, Ronald has worked with notable companies such as MCI, Inc. and Verizon Business Global LLC. His experience in these organizations has contributed to his expertise in telecommunications and call center technologies.
Collaborations
Ronald has collaborated with various professionals in the industry, including his coworker Steven William Statham. Their combined efforts have led to advancements in the field and the development of innovative solutions for call center operations.
Conclusion
Ronald A. Medo's contributions to telecommunications through his patents and career experiences highlight his role as a significant innovator in the industry. His work continues to influence how businesses manage call center operations and data retrieval.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.