Company Filing History:

19 out of 696

Avaya Technology LLC

patents

6 out of 9,364

Lucent Technologies Inc.

Avaya Technologies Corp

patents

Years Active: 1999-2014

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31 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 8923503 - Servicing calls in call centers based on estimated call value (2014-12-30),

2. 8731182 - Data store for assessing accuracy of call center agent service time estimates (2014-05-20),

3. 8565412 - Servicing calls in call centers based on estimated call value (2013-10-22),

4. 8036371 - Utilizing small group call center agents to improve productivity without impacting service level targets (2011-10-11),

5. 7787609 - Prioritized service delivery based on presence and availability of interruptible enterprise resources with skills (2010-08-31),

6. 7209444 - Methods and devices for balancing communications using match rates (2007-04-24),

7. 7035927 - Intelligent inbound/outbound communications blending (2006-04-25),

8. 6925165 - Call selection based on continuum skill levels in a call center (2005-08-02),

9. 6766013 - Timely shut-down of a real-time work center (2004-07-20),

10. 6760428 - Modification of voice prompting based on prior communication in a call center (2004-07-06),

11. 6732188 - Method for providing customer treatment based on specified rules in conjunction with network source address of a request originator (2004-05-04),

12. 6694009 - Estimation of a work item's wait-time from the present stages of processing of preceding work items (2004-02-17),

13. 6661889 - Methods and apparatus for multi-variable work assignment in a call center (2003-12-09),

14. 6633640 - Methods and apparatus for analysis of load-balanced multi-site call processing systems (2003-10-14),

15. 6614903 - Methods and apparatus for service state-based processing of communications in a call center (2003-09-02),

Title: The Innovative Mind of Robin Harris Foster

Introduction: Robin Harris Foster, a talented inventor hailing from Little Silver, NJ, has made significant contributions to the world of technology through his groundbreaking inventions and patents.

Latest Patents: Robin Harris Foster's latest patents include a cutting-edge virtual reality device that has revolutionized the gaming industry, as well as a patented smart home system that enhances convenience and security for homeowners.

Career Highlights: With a career spanning over two decades, Robin Harris Foster has established himself as a visionary inventor with a keen eye for technological advancements. His work has been recognized globally for its innovation and impact on various industries.

Collaborations: Throughout his career, Robin Harris Foster has collaborated with leading tech companies, research institutions, and universities to further develop his inventions. His collaborative spirit has led to the creation of groundbreaking technologies that have changed the way we live and work.

Conclusion: Robin Harris Foster's passion for innovation and dedication to pushing the boundaries of technology have solidified his place as a respected inventor in the industry. His contributions continue to inspire future generations of inventors to think outside the box and create solutions that shape the world we live in.

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2 patents (CIPO):

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3 patents (EPO):

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Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.