Sunnyvale, CA, United States of America

Robert W Stephens


Average Co-Inventor Count = 4.0

ph-index = 2

Forward Citations = 119(Granted Patents)


Company Filing History:


Years Active: 2002-2007

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2 patents (USPTO):Explore Patents

Title: The Innovations of Robert W. Stephens

Introduction

Robert W. Stephens is a notable inventor based in Sunnyvale, CA, with a focus on advancements in telecommunication technologies. He holds 2 patents that showcase his contributions to the field of IP telephony systems.

Latest Patents

One of his latest patents is titled "Queue as callable entity in an IP telephony system." This invention establishes a queue server in a packet telephony environment, defined as a callable entity separate from the H.323 workstation. The queue can be utilized with any H.323 software without requiring modifications, simplifying the configuration process during installation. This innovation allows for efficient call forwarding from busy devices, reducing memory requirements for the equipment.

Another significant patent is the "Multimedia automatic call distribution system." This system employs several H.323 compatible devices and features an automatic call distribution (ACD) server that interfaces with a computer telephony interface gateway. The ACD server routes calls to agents or music/video servers, optimizing the call distribution process. Additionally, it allows customer interactions through various channels, including e-mail and facsimile, enhancing overall communication efficiency.

Career Highlights

Throughout his career, Robert has worked with prominent companies such as Siemens Information & Communication Networks, Inc. and Siemens Communications, Inc. His experience in these organizations has contributed to his expertise in telecommunication systems and innovations.

Collaborations

Robert has collaborated with notable individuals in the industry, including Markku Korpi and Richard W. Crouch. These partnerships have likely influenced his work and contributed to the development of his patents.

Conclusion

Robert W. Stephens is a distinguished inventor whose work in telecommunication has led to significant advancements in IP telephony systems. His patents reflect his innovative spirit and commitment to improving communication technologies.

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