Company Filing History:
Years Active: 2002-2007
Title: The Innovations of Robert W. Stephens
Introduction
Robert W. Stephens is a notable inventor based in Sunnyvale, CA, with a focus on advancements in telecommunication technologies. He holds 2 patents that showcase his contributions to the field of IP telephony systems.
Latest Patents
One of his latest patents is titled "Queue as callable entity in an IP telephony system." This invention establishes a queue server in a packet telephony environment, defined as a callable entity separate from the H.323 workstation. The queue can be utilized with any H.323 software without requiring modifications, simplifying the configuration process during installation. This innovation allows for efficient call forwarding from busy devices, reducing memory requirements for the equipment.
Another significant patent is the "Multimedia automatic call distribution system." This system employs several H.323 compatible devices and features an automatic call distribution (ACD) server that interfaces with a computer telephony interface gateway. The ACD server routes calls to agents or music/video servers, optimizing the call distribution process. Additionally, it allows customer interactions through various channels, including e-mail and facsimile, enhancing overall communication efficiency.
Career Highlights
Throughout his career, Robert has worked with prominent companies such as Siemens Information & Communication Networks, Inc. and Siemens Communications, Inc. His experience in these organizations has contributed to his expertise in telecommunication systems and innovations.
Collaborations
Robert has collaborated with notable individuals in the industry, including Markku Korpi and Richard W. Crouch. These partnerships have likely influenced his work and contributed to the development of his patents.
Conclusion
Robert W. Stephens is a distinguished inventor whose work in telecommunication has led to significant advancements in IP telephony systems. His patents reflect his innovative spirit and commitment to improving communication technologies.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.