Company Filing History:
Years Active: 2021
Title: **Innovative Contributions of Robert J. Graulich in Real-time Recommendations**
Introduction
Robert J. Graulich, a notable inventor from West Hartford, CT, has made significant strides in the field of client interaction technologies. With one patent to his name, he has developed innovative solutions that enhance user experiences in various industries. His expertise is notably leveraged at Bank of America Corporation, where he contributes to the advancement of technology in client relationship management.
Latest Patents
Graulich's patent, titled "Real-time generation of tailored recommendations associated with client interactions," encapsulates his ingenious approach to enhancing client-associate interactions. This invention revolves around a system designed to identify specific interactions associated with an associate and to extract pertinent user information. The extracted data is seamlessly transferred to an associate device, where innovative graphical user interfaces display relevant details and recommendations based on the type of interaction. This system aims to improve the efficiency of client engagement by delivering timely and personalized recommendations to associates.
Career Highlights
In his career at Bank of America Corporation, Graulich has become a key player in the integration of technology within banking practices. His dedication to innovation has not only benefited his organization but has also paved the way for enhanced client interactions across the financial services industry. His contributions demonstrate a commitment to leveraging technology for better service delivery and customer satisfaction.
Collaborations
Graulich often collaborates with esteemed colleagues, including Malini Petersen and Richard M. Korzenko. Together, they work on various projects aimed at increasing the effectiveness of technologies in the financial sector. Their combined expertise fosters a culture of innovation within their team and contributes to ongoing advancements in service delivery.
Conclusion
Robert J. Graulich's innovative contributions to the realm of real-time client interaction technologies highlight his role as a forward-thinking inventor. Through his patented invention and collaborative efforts at Bank of America Corporation, he continues to inspire developments that enhance user experience in the banking industry. His work exemplifies how innovation can transform customer service, setting a benchmark for others in the field.