Robert G Ginda

Title: The Innovative Mind of Robert G Ginda

Introduction

Robert G Ginda is a notable inventor based in Mountain View, CA. He has made significant contributions to the field of service scheduling through his innovative patent. His work focuses on enhancing the efficiency of service representatives in managing their schedules.

Latest Patents

Ginda holds a patent for a "System and method for self-scheduling of service representatives." This invention facilitates the self-scheduling of work for service representatives. The system allows work to be released for a given period in multiple rounds, breaking the period into various timeslots. Each timeslot can have one or more seats available for representatives. The representatives are limited in the number of timeslots they can commit to during a scheduling round. They can access a personalized user interface that displays their schedule, indicating the status of each timeslot through different appearances, such as colors and line patterns. Representatives can commit to available timeslots for which they are qualified, and the schedule updates in real-time as work availability changes. Additionally, seats may be distributed among multiple virtual rooms within a timeslot, requiring representatives to be qualified to sit in special rooms.

Career Highlights

Ginda is currently employed at Liveops, Inc., where he continues to innovate in the field of service scheduling. His work has had a positive impact on the efficiency of service operations.

Collaborations

Ginda has collaborated with notable colleagues, including Lloyd Tabb and Michael Toy, who have contributed to his innovative projects.

Conclusion

Robert G Ginda is a pioneering inventor whose work in self-scheduling systems has transformed the way service representatives manage their time. His contributions continue to influence the industry positively.