Company Filing History:
Years Active: 2009-2019
Title: Innovator Spotlight: Robert Allan
Introduction
Robert Allan, an accomplished inventor based in Raleigh, NC, has made significant contributions to the field of natural language processing. With a total of four patents to his name, Allan's work focuses on the innovative monitoring and resolution of open technical issues, showcasing his expertise in technology and communication.
Latest Patents
Robert Allan's latest patent revolves around the concept of a natural language processing-based system designed for the monitoring and resolution of unresolved technical issues. This patent outlines a method, a system, and a computer program product that operates on an electronic platform. The patented method involves identifying open issues within a messaging exchange among multiple participants. By collecting data from these messages, the invention assesses participation interaction parameters and solution quality parameters related to the open issues. Key elements of the participation interaction parameters include accountability and collaboration dynamics, while solution quality is measured through velocity, dormancy, and extinction factors. When the combined metrics fall below a specified threshold, participants are prompted to join the electronic platform to collaborate on resolving the issue. Additionally, the system determines when an open issue transitions to a closed status, thus streamlining the resolution process.
Career Highlights
Throughout his career, Robert Allan has been associated with renowned organizations, including his current position at International Business Machines Corporation (IBM). His innovative contributions have positioned him as a leader in his field, and his patents reflect a strong commitment to enhancing technical communication and problem-solving within groups.
Collaborations
In his work, Allan collaborates closely with talented coworkers such as Constance E. Smith and Thembani Togwe. These collaborations demonstrate a collective effort to leverage diverse expertise in addressing complex technical challenges through innovative solutions.
Conclusion
Robert Allan's work exemplifies the spirit of innovation, particularly in the realm of natural language processing. His patents serve as a testament to his ability to conceptualize and implement systems that improve communication and issue resolution among teams. As he continues to contribute to the technology landscape at IBM, Allan remains a notable figure in advancements that enhance technical interactions and drive progress in the field.