Richard S Surma

Title: Richard S Surma: Innovator in Automatic Call Distribution Systems

Introduction

Richard S Surma is a notable inventor based in Lisle, IL (US). He has made significant contributions to the field of telecommunications, particularly in the development of automatic call distribution systems. His innovative approach has led to the creation of a patent that enhances the efficiency of telephonic communications.

Latest Patents

Richard S Surma holds a patent for an "Automatic call distribution system with an ISDN compatible call." This invention involves an automatic call distributor system designed to selectively interconnect telephonic calls from external telephonic units to a variety of Integrated Services Digital Network (ISDN) interior telephonic units. The system includes a microprocessor that controls the ISDN telephonic unit to improve its performance characteristics in an automatic call distribution environment. He has 1 patent to his name.

Career Highlights

Throughout his career, Richard has focused on advancing telecommunication technologies. His work has been instrumental in developing systems that improve call handling and distribution, making communication more efficient for users.

Collaborations

Richard has collaborated with notable colleagues such as Anthony J Dezonno and Thomas S Holtaway. Their combined expertise has contributed to the successful development of innovative solutions in the telecommunications sector.

Conclusion

Richard S Surma's contributions to automatic call distribution systems exemplify his commitment to innovation in telecommunications. His patent reflects a significant advancement in the field, showcasing his ability to enhance communication technologies.