Richard Mark Schwartz

Title: The Innovative Contributions of Richard Mark Schwartz

Introduction

Richard Mark Schwartz is a notable inventor based in Arlington, MA (US). He has made significant contributions to the field of automated directory assistance, holding a total of 3 patents. His work focuses on enhancing the efficiency and accuracy of directory assistance services through innovative systems and methods.

Latest Patents

Schwartz's latest patents include "System and methods for using transcripts to train an automated directory assistance service" and "Systems and methods for providing automated directory assistance using transcripts." These patents describe a comprehensive training system that includes a transcription module, a speech grammar estimation module, a listings statistics estimation module, and a required words determination module. The transcription module obtains transcripts related to directory service requests, while the speech grammar estimation module creates an n-gram grammar for multiple telephone numbers. The listings statistics estimation module identifies words used to refer to each telephone number, and the required words determination module identifies necessary words for requesting each number. The directory assistance system incorporates a speech recognition module, a listing retrieval module, and an accept/reject module to streamline the process of retrieving and presenting telephone numbers to callers.

Career Highlights

Throughout his career, Schwartz has worked with prominent companies such as Verizon Corporate Services Group Inc. and BBN Technologies Corporation. His experience in these organizations has allowed him to develop and refine his innovative ideas in the realm of automated directory assistance.

Collaborations

Some of Schwartz's notable coworkers include Long Nguyen and Han Shu. Their collaboration has likely contributed to the advancement of the technologies and systems he has developed.

Conclusion

Richard Mark Schwartz's contributions to automated directory assistance demonstrate his commitment to innovation and improvement in this field. His patents reflect a deep understanding of the challenges faced in directory services and provide effective solutions to enhance user experience.