Richard J Le Grand

Title: The Innovations of Richard J Le Grand

Introduction

Richard J Le Grand is an accomplished inventor based in Port Jefferson Station, NY (US). He has made significant contributions to the field of telecommunications, particularly in call routing technologies. His innovative approach has led to the development of a unique patent that enhances the efficiency of call handling systems.

Latest Patents

Richard J Le Grand holds a patent for "Call routing based on local status evaluation." This invention involves a central unit that controls call routing by providing switching control signals based on the best figure-of-merit value from poll responses for agents. The system allows for incoming calls to be held by a public network while poll inquiries are sent from the central unit. Each local unit provides a poll response that indicates which of its associated response resources, such as agents, has the shortest queue wait. The central unit selects the poll response with the best figure-of-merit value and sends routing instructions to the network, ensuring that calls are directed to the appropriate agent for handling. This innovative approach simplifies processing and reduces data collection and intra-system communication requirements.

Career Highlights

Richard J Le Grand is associated with Periphonics Corporation, where he has contributed to advancements in telecommunications technology. His work has focused on improving call routing systems, making them more efficient and responsive to user needs. His patent reflects his commitment to innovation and his ability to solve complex problems in the telecommunications industry.

Collaborations

Due to space constraints, the collaborations section has been omitted.

Conclusion

Richard J Le Grand's contributions to the field of telecommunications through his patent on call routing demonstrate his innovative spirit and technical expertise. His work continues to influence the efficiency of call handling systems in the industry.