Richard G Plummer

Title: Innovating Communication: The Contributions of Richard G. Plummer

Introduction: Richard G. Plummer, an accomplished inventor based in Arlington, MA, has made significant contributions to the field of communication with his innovative work in automated call routing systems. With a focus on enhancing the efficiency of call distribution, Plummer's inventions continue to shape the way information is communicated in various industries.

Latest Patents: Plummer holds a notable patent for an Automated Call Routing System, which revolutionizes the way calls are managed in communication networks. This system optimizes call distribution through a combination of agent stations, a call server, and a routing controller. The call server seamlessly integrates telephony lines to facilitate the reception of call arrival data and manage routing capabilities. The incorporation of a caller prompting unit further enhances user interaction, allowing for the efficient collection of information from callers to generate adequate call information for effective routing.

Career Highlights: Throughout his career, Richard G. Plummer has been associated with Teloquent Communications Corporation, where he has contributed to various projects aimed at improving telecommunication processes. His expertise in developing automated systems has not only streamlined operations but has also set a benchmark for future innovations in the industry.

Collaborations: Plummer's work has been further strengthened through collaborations with talented professionals in the field, including his coworkers Lawrence J. Draginich and Jeffrey A. Fried. Together, they have sought to advance technology in call management, sharing insights and expertise to propel their projects forward.

Conclusion: Richard G. Plummer's dedication to innovation in communication technology is evident in his patent for an automated call routing system. With the support of his colleagues at Teloquent Communications Corporation, Plummer's contributions demonstrate the vital role inventors play in enhancing our ability to connect and communicate effectively. His work not only benefits the industry but also inspires future generations of innovators to push the boundaries of what is possible in telecommunications.