Company Filing History:
Years Active: 1991
Title: Innovations by Richard A. Oberman
Introduction
Richard A. Oberman is a notable inventor based in Park Ridge, IL (US). He has made significant contributions to the field of integrated voice and data communication. With a total of 2 patents, his work has advanced the way information is processed and transferred in telecommunication systems.
Latest Patents
Oberman's latest patents include a "Customer definable integrated voice/data call transfer technique." This invention allows a first agent terminal to answer an integrated voice/data call by directly receiving and displaying call-related information from a communication system. It also retrieves data from a host database system, enabling the transfer of voice and pertinent information to a second agent terminal. This innovation enhances the efficiency of call handling by ensuring that relevant data is readily available to agents.
Another significant patent is the "Customer programmable automated integrated voice/data technique." This invention enables multi-windowing agent computer terminals to automatically display call-related information in a 'telephony' window. It allows for the retrieval of caller-desired information based on the calling or called number without requiring verbal input from the caller. This system can be programmed by users to streamline the transfer of information between windows, improving the overall user experience.
Career Highlights
Richard A. Oberman has worked at AT&T Bell Laboratories, a leading research and development organization in telecommunications. His role at this prestigious company has allowed him to collaborate on various innovative projects that have shaped the industry.
Collaborations
Oberman has worked alongside notable colleagues such as George W. Gawrys and William T. Willcock. Their combined expertise has contributed to the development of advanced communication technologies.
Conclusion
Richard A. Oberman's contributions to integrated voice and data communication have significantly impacted the telecommunications industry. His innovative patents demonstrate his commitment to enhancing communication efficiency and user experience.