This inventor holds 1 USPTO granted patent. Top assignee: Freshworks, Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Ravi Deepak Malode: Inventor of an Agent Allocation Method
Introduction
Ravi Deepak Malode is an inventor based in Bengaluru, India. His patent work includes a computer-implemented method for allocating agents to incoming calls.
Latest Patents
The available information identifies one patent associated with Malode: “Method and Process for Optimal Agent Allocation.” The method identifies available agents who can receive calls from multiple callers over a network, then arranges those agents according to the number of ringing calls after an agent’s most recent answered call. It identifies agents who are not receiving ringing calls and places available agents into groups or batches. Calls can then be directed to agents in groups or batches that are not receiving ringing calls. Malode is associated with 1 patent.
Career Highlights
Malode is associated with Freshworks, Inc. His patent describes an approach to organizing agent availability and distributing calls across groups, with the aim of supporting more structured call allocation.
Collaborations
The provided information lists Bhaskar Ghosh Dastidar and Jayanti Venkata Sai Kiran as Malode’s coworkers. Their specific roles in developing or filing the patent are not stated.
Conclusion
Ravi Deepak Malode’s identified patent focuses on grouping available agents and allocating incoming calls through a computer-implemented process.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile