Company Filing History:
2 out of 832,843 Years Active: 2019-2022
Title: Innovations by Rajeshkumar Subramanian
Introduction
Rajeshkumar Subramanian is an accomplished inventor based in Chennai, India. He has made significant contributions to the field of technology, particularly in the areas of interaction transfer and omni-channel communication. With a total of 2 patents to his name, his work showcases innovative solutions that enhance user experience in communication systems.
Latest Patents
Rajeshkumar's latest patents include a "System and method for providing contextual summaries in interaction transfer." This invention presents a method for summarizing interactions between parties over a media channel, allowing for a seamless transfer of information to a third party. The system processes a text transcript of the interaction to generate a contextual summary and relevant metadata, which aids the third party in managing the interaction effectively.
Another notable patent is the "System and method for omni-channel notification and selection." This invention allows a user to select a preferred communication channel based on estimated wait times for interaction. The system dynamically updates wait times for various channels, enabling users to switch channels based on their preferences and current conditions.
Career Highlights
Rajeshkumar has worked with notable companies, including Genesys Cloud Services, Inc. His experience in the industry has allowed him to develop and refine his innovative ideas, contributing to advancements in communication technologies.
Collaborations
Throughout his career, Rajeshkumar has collaborated with talented individuals such as Praveen Kumar Anandadoss and Venkatesh Sivakumar. These collaborations have fostered a creative environment that has led to the development of impactful technologies.
Conclusion
Rajeshkumar Subramanian's contributions to the field of technology through his patents demonstrate his commitment to innovation and improving communication systems. His work continues to influence the way interactions are managed in various settings.