Company Filing History:
![[24]7.ai, Inc.](/_next/image?url=https%3A%2F%2Fidiyas.com%2Fimages%2Fcompanies%2F247ai.png&w=3840&q=75)
Years Active: 2020-2022
Title: Innovations by Rajagopala Udupa
Introduction
Rajagopala Udupa is a notable inventor based in Bengaluru, India. He has made significant contributions to the field of customer interaction technologies. With a total of 2 patents, Udupa's work focuses on enhancing the way customers engage with enterprises.
Latest Patents
Udupa's latest patents include a "Method and apparatus for facilitating interaction with customers on enterprise interaction channels." This invention discloses a system that detects customer presence on a website and offers co-browsing options to enhance customer-agent interactions. The method generates digital content based on ongoing interactions, providing valuable assistance to customers during their browsing sessions.
Another significant patent is the "Method and apparatus for providing multimodal interaction assistance to callers." This invention augments voice interactions with automated agents by synchronizing them with web sessions. It allows for seamless transitions to human agents when needed, ensuring that callers receive the assistance they require.
Career Highlights
Rajagopala Udupa is currently employed at [24]7.ai, Inc., where he continues to innovate in the realm of customer service technologies. His work has been instrumental in developing solutions that improve customer experiences across various platforms.
Collaborations
Udupa has collaborated with talented individuals such as Anil Prabhu and Kavita Rai Dutta. These partnerships have contributed to the successful development of his innovative technologies.
Conclusion
Rajagopala Udupa's contributions to customer interaction technologies through his patents demonstrate his commitment to improving enterprise-customer relationships. His innovative methods are paving the way for more effective communication in the digital age.