Company Filing History:
Years Active: 2023
Title: Priyanka Sutar: Innovator in Agent Skill Satisfaction Index
Introduction
Priyanka Sutar is a notable inventor based in Pune, India. She has made significant contributions to the field of technology, particularly in the development of methods for calculating agent skill satisfaction indices. With a total of 2 patents to her name, her work is paving the way for advancements in performance evaluation systems.
Latest Patents
Priyanka's latest patents include a computerized method for calculating an agent skill satisfaction index and its utilization. This innovative method involves operating an Agent-Skill-Satisfaction-Index (ASSI)-scoring module. The module retrieves an agent's interactions and organizes them based on performance indicators. It checks the duration of each skill assigned to the agent and calculates an ASSI-score based on the evaluation of interactions. This method aims to enhance the efficiency and effectiveness of agents in various operational settings.
Career Highlights
Priyanka currently works at Nice Ltd, where she continues to develop and refine her innovative ideas. Her expertise in the field has allowed her to contribute significantly to her company's objectives and the industry as a whole.
Collaborations
Some of her coworkers include Abhijit Wasulkar and Jason Williams, who collaborate with her on various projects within the company.
Conclusion
Priyanka Sutar's contributions to the field of agent skill satisfaction indices demonstrate her innovative spirit and commitment to enhancing performance evaluation systems. Her work is a testament to the impact of technology on improving operational efficiency.