Company Filing History:
Years Active: 2019-2024
Title: Innovations by Prashanna S Tiwaree
Introduction
Prashanna S Tiwaree is an accomplished inventor based in New York, NY. He has made significant contributions to the field of technology, particularly in customer satisfaction analytics. With a total of five patents to his name, Tiwaree's work focuses on enhancing the customer experience through innovative systems.
Latest Patents
One of Tiwaree's latest patents is a system and method for generating a customer satisfaction score. This gratuity analytics computing system is designed to generate gratuity analytics for multiple transactions of a customer at a service provider within a specified date range. The system communicates with the service provider's electronic device over an electronic network. It includes a gratuity analytics computing device, a database with memory in operable electronic communication with the computing device, and a processor. The processor is configured to receive transaction data for the customer transactions, match authorization messages with clearing messages, generate gratuity analytics based on average tip data, and calculate a customer satisfaction score for one of the transactions based on the generated analytics.
Career Highlights
Tiwaree is currently employed at Mastercard International Incorporated, where he continues to develop innovative solutions that improve customer interactions. His expertise in gratuity analytics has positioned him as a key player in enhancing service provider operations.
Collaborations
Some of his notable coworkers include Manash Bhattacharjee and Rohit Chauhan, who contribute to the collaborative environment at Mastercard.
Conclusion
Prashanna S Tiwaree's innovative work in customer satisfaction analytics exemplifies the impact of technology on enhancing service experiences. His contributions through patents reflect a commitment to improving customer interactions in the service industry.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.