Company Filing History:
Years Active: 2002
Title: The Innovations of Philip Randall Coxhead
Introduction
Philip Randall Coxhead is a notable inventor based in Winchester, GB. He has made significant contributions to the field of interactive voice response systems, holding 2 patents that showcase his innovative approach to technology. His work primarily focuses on enhancing the efficiency and functionality of voice applications.
Latest Patents
Coxhead's latest patents include a "Data Object Management System" and a "System of Controlling Performance in an Interactive Voice Response System." The first patent describes an interactive voice response (IVR) system that comprises various application objects, which work together to deliver a cohesive voice application. This system allows for the grouping of data objects, such as IVR programs, prompts, and voice segments, into sub-groups for better organization and management. The graphical representation of these sub-groups through a user interface enhances usability and efficiency.
The second patent focuses on controlling performance within an IVR system. It outlines a method that includes a voice device driver, a buffer for storing voice segments, and multiple voice channels for output. This system calculates the play period of voice sequences and manages telephony channels based on performance metrics, ensuring optimal operation of the voice response system.
Career Highlights
Coxhead is currently employed at International Business Machines Corporation, commonly known as IBM. His role involves developing advanced technologies that improve voice interaction systems, contributing to the company's reputation as a leader in innovation.
Collaborations
Throughout his career, Coxhead has collaborated with talented individuals such as Sanjay Nagchowdhury and Nigel Lewis Jones. These partnerships have fostered a creative environment that encourages the development of cutting-edge solutions in voice technology.
Conclusion
Philip Randall Coxhead's contributions to the field of interactive voice response systems highlight his innovative spirit and dedication to advancing technology. His patents reflect a deep understanding of voice applications and their management, positioning him as a key figure in this domain.