Company Filing History:
Years Active: 2024
Title: The Innovative Mind of Philip Casini
Introduction
Philip Casini is a notable inventor based in Santa Clara, CA. He has made significant contributions to the field of technology, particularly with his innovative patent related to request routing systems. His work exemplifies the intersection of technology and user experience, showcasing his ability to solve complex problems through inventive solutions.
Latest Patents
Philip Casini holds a patent for a "Hybrid request routing system." This invention involves a persistent storage that contains a state machine for a request routing process, along with a plurality of requests related to that process. The system is designed to enhance the efficiency of request handling by utilizing one or more processors to apply the state machine through various operations. These operations include obtaining a request, providing representations of the request to criticality and intent detection applications, and determining the appropriate channel for routing the request, whether it be a live agent, a virtual agent, or a search-based application. This patent highlights his innovative approach to improving request management in technology.
Career Highlights
Philip Casini is currently employed at ServiceNow, Inc., where he continues to develop and refine his ideas in the tech industry. His role at ServiceNow allows him to collaborate with other talented professionals and contribute to cutting-edge projects that aim to enhance service management solutions.
Collaborations
Throughout his career, Philip has worked alongside notable colleagues such as Vani Banaji and Scott Michael Rhodes. These collaborations have likely enriched his work experience and contributed to the innovative projects he has been involved in.
Conclusion
Philip Casini's contributions to the field of technology through his patent and work at ServiceNow, Inc. demonstrate his commitment to innovation and problem-solving. His inventive spirit continues to inspire advancements in request routing systems, making a significant impact in the industry.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.