This inventor holds 1 USPTO granted patent. Top assignee: Ncr Corporation. Active years: 2016.
Company Filing History:
Years Active: 2016
Title: Phani Kumar Jonnalagadda: Innovator in Interactive Self-Service Technology
Introduction
Phani Kumar Jonnalagadda is a notable inventor based in Hyderabad, Telangana, India. He has made significant contributions to the field of interactive self-service technology. His innovative approach has led to the development of a unique patent that enhances user experience in self-service terminal sessions.
Latest Patents
Phani Kumar Jonnalagadda holds a patent for "Text-augmented interactive self-service terminal sessions." This invention includes various embodiments that may be implemented in whole or in part according to one or more of the systems, methods, and software illustrated and described in the patent documentation. One method embodiment features a self-service terminal (SST) and a remote service representative terminal device. The remote service representative terminal captures live audio and video to form a multimedia stream and performs speech-to-text processing against the audio to obtain text. The text is then integrated into the multimedia stream, which is provided over a network to the SST. The SST subsequently presents a view of the audio and video along with the text, synchronously displaying the text with the audio and video.
Career Highlights
Phani Kumar Jonnalagadda is currently employed at NCR Corporation, where he continues to innovate and develop new technologies. His work focuses on enhancing the functionality and user experience of self-service terminals, making them more interactive and efficient.
Collaborations
Phani has collaborated with several talented individuals in his field, including Mandapati Venkata Pradeep and Marreddy Thumma. These collaborations have contributed to the advancement of technology in self-service solutions.
Conclusion
Phani Kumar Jonnalagadda is a pioneering inventor whose work in interactive self-service technology is making a significant impact. His patent for text-augmented interactive self-service terminal sessions exemplifies his innovative spirit and dedication to improving user experiences.