Peggy E Moore

Title: Peggy E. Moore: Innovator in Telephone Routing Systems

Introduction

Peggy E. Moore is a notable inventor based in Aurora, CO (US). She has made significant contributions to the field of telecommunications, particularly with her innovative telephone routing system. Her work has enhanced the efficiency of call management in communication systems.

Latest Patents

Moore holds a patent for a "Telephone routing system with queuing and voice messaging capabilities." This invention is designed for use with a programmable central office switch and a voice messaging system. The system provides prioritized features such as queuing, call forward busy line, and call forward don't answer to the voice messaging system. The telephone routing system includes a hunt group with multiple incoming telephone lines, each associated with an individual hunt group telephone number. This innovative approach allows for effective call management, ensuring that callers can leave messages or be placed in a queue when all lines are busy.

Career Highlights

Peggy E. Moore has worked at U.S. West Communications, Inc., where she has applied her expertise in telecommunications. Her contributions have been instrumental in developing systems that improve customer service and communication efficiency.

Collaborations

Throughout her career, Moore has collaborated with notable colleagues, including Martin R. Marks and Michael S. Crum. These partnerships have fostered innovation and the development of advanced telecommunications solutions.

Conclusion

Peggy E. Moore's work in telephone routing systems exemplifies her commitment to innovation in telecommunications. Her patent reflects her ability to address complex communication challenges effectively. Moore's contributions continue to influence the industry and enhance user experiences in call management.