Company Filing History:
Years Active: 2004-2007
Title: Paul G. Ringhof: Innovator in Software Distribution and Call Center Solutions
Introduction
Paul G. Ringhof is a notable inventor based in Boca Raton, FL (US). He has made significant contributions to the fields of software distribution and call center technology. With a total of 3 patents, his work has had a considerable impact on how applications are updated and how telephony functions are integrated within automated systems.
Latest Patents
One of his latest patents is titled "Realtime configuration updates and software distribution to active client positions." This invention outlines a system for updating active client positions, which includes a platform for managing application components, a configuration server for storing updates, and a configuration client for receiving updates. The platform can terminate selected active application components, apply the received updates, and reload the updated components.
Another significant patent is the "Programmable agent workstation system and method." This invention addresses the need for coordination between telephony functions and agent availability in network-based call centers. It incorporates special protocols to relay agent information and provides a screen-based interface for agent status and availability. The system utilizes JavaPhone, PlusTcp, and PlusTapi APIs to implement its major functions.
Career Highlights
Paul G. Ringhof is currently employed at International Business Machines Corporation (IBM). His work at IBM has allowed him to develop innovative solutions that enhance the efficiency of call centers and improve software distribution processes.
Collaborations
Throughout his career, Paul has collaborated with notable colleagues, including Edward J. Dahmus and Ran Cohen. These collaborations have contributed to the advancement of technology in their respective fields.
Conclusion
Paul G. Ringhof is a distinguished inventor whose work in software distribution and call center technology has led to significant advancements. His patents reflect a commitment to innovation and efficiency in the tech industry.