Company Filing History:
Years Active: 1995-1996
Title: Paul E Zmuda: Innovator in Automated Calling Systems
Introduction
Paul E Zmuda is a notable inventor based in Stratford, CT (US), recognized for his contributions to automated calling systems. With a total of 2 patents, Zmuda has developed innovative technologies that enhance communication processes in various industries.
Latest Patents
Zmuda's latest patents include a "Calling system and method" and an "Automated telephone calling system." The calling system and method patent describes an automated computer calling system that correlates diverse types of recorded information, such as voice or video, with previously stored data records. This system is capable of simultaneously recording and processing multiple customer transactions while verifying them based on the recorded information. Key components of this system include a customer database, agent stations connected to a communications network, a call processor, a call manager, and a call recorder.
The automated telephone calling system patent characterizes responses from telephone subscribers' stations to calls placed by the system. It comprises communication lines that enable the system to place calls, receive responses, and exchange information. The system includes operator stations for communication with subscribers and a call processor that manages the connections. The trunk processor characterizes responses and determines if they are voice signals or delivered by answering machines.
Career Highlights
Zmuda is associated with Electronic Information Systems, Inc., where he has played a significant role in developing innovative communication technologies. His work has contributed to advancements in automated calling systems, making them more efficient and effective.
Collaborations
Some of Zmuda's notable coworkers include David A Jamroga and Robert Jesurum, who have collaborated with him on various projects within the field of automated communication systems.
Conclusion
Paul E Zmuda's innovative work in automated calling systems has significantly impacted the way communication is managed in various sectors. His patents reflect a commitment to enhancing technology and improving customer interactions through automation.