Company Filing History:
Years Active: 2021
Title: The Innovative Mind of Patrick Austin Boger
Introduction
Patrick Austin Boger is an accomplished inventor based in Clover, SC (US). He has made significant contributions to the field of technology, particularly in the development of systems that enhance communication between humans and virtual assistants. His innovative approach has led to the creation of a unique patent that showcases his expertise and vision.
Latest Patents
Patrick holds a patent for a "System and method for live and virtual support interaction." This invention discloses a computer-implemented method and related system for operating a virtual computer assistant (VCA) system within a service provider framework. The method involves activating a switch to connect a communication link from a human assistant (HA) to a customer, allowing for the conveyance of initial communications. The system is designed to automatically detect switching events based on predefined rules, facilitating a seamless transition from human to virtual assistance.
Career Highlights
Patrick is currently employed at Wells Fargo Bank, N.A., where he applies his innovative skills to enhance customer service and support systems. His work at the bank reflects his commitment to improving user experiences through technology. With a focus on integrating virtual assistance into traditional service models, he continues to push the boundaries of what is possible in customer interaction.
Collaborations
Throughout his career, Patrick has collaborated with talented individuals such as Joel Gardner and Daniel S. Sumner. These partnerships have allowed him to share ideas and develop solutions that address complex challenges in the field of virtual assistance and customer support.
Conclusion
Patrick Austin Boger exemplifies the spirit of innovation through his patent and work at Wells Fargo Bank, N.A. His contributions to the field of technology are noteworthy and demonstrate his dedication to enhancing communication systems. As he continues to innovate, Patrick's impact on the industry is sure to grow.