Patricia A Stolte

Title: Patricia A. Stolte: Patents in Customer Personalization and Product Configuration.

Introduction

Patricia A. Stolte is an inventor associated with Ottawa, Canada, and Nortel Networks Corporation. Her work includes inventions for tailoring online customer experiences and helping users understand product and service options. Stolte holds 2 patents.

Latest Patents

Stolte’s listed patents address customer information retrieval and product and service configuration.

“System and Method for Retrieving Customer Information at a Transaction” describes gathering and storing customer profile data when a customer visits a website. The system uses that information to select marketing content and create a customized webpage. It also allows a customer service representative to update the page in real time while assisting with an order.

“System and Method for Product and Service Configuration” describes demonstrating product or service features, receiving a user’s selections, and modifying the demonstration to show the effects of those choices.

Career Highlights

Stolte’s listed inventions focus on interactive systems that connect customer information with personalized content and product demonstrations. These approaches aim to make online transactions and configuration choices more relevant and understandable to users.

Collaborations

Stolte is associated with Nortel Networks Corporation. Her listed coworkers include Mitch A. Brisebois and Ronald S. Pinder.

Conclusion

Patricia A. Stolte’s patents reflect an emphasis on personalized customer interactions and interactive product configuration, linking online information systems with practical purchasing and service experiences.