Company Filing History:
1 out of 832,761 Years Active: 2022-2023
Title: Innovations by Padmapriya Murali
Introduction
Padmapriya Murali is an accomplished inventor based in Chennai, India. She has made significant contributions to the field of multimedia communication, particularly in enhancing contact center interactions. With a total of 2 patents to her name, her work reflects a commitment to improving user experience through innovative technology.
Latest Patents
One of her latest patents is titled "System and method for multimedia contact center interactions via an audiovisual asynchronous channel." This invention provides a system that allows organizations to operate a website with an integrated communications channel. The editable audiovisual interface enables users to interact through various means, such as sketching on a webpage and recording videos for asynchronous queries. The interactions are analyzed and routed to agents for effective handling, enhancing the overall communication process.
Career Highlights
Padmapriya has demonstrated her expertise in multimedia communication through her innovative patents. Her work has been instrumental in bridging the gap between users and contact centers, making interactions more efficient and user-friendly.
Collaborations
Padmapriya has collaborated with notable coworkers, including Archana Sekar and Ravikumar Gopal. Their teamwork has contributed to the successful development of her innovative solutions.
Conclusion
Padmapriya Murali's contributions to multimedia communication through her patents showcase her innovative spirit and dedication to improving user interactions. Her work continues to influence the field positively.