This inventor holds 2 USPTO granted patents. Top assignees: Newgistics, Inc., Returns Online, Inc.. Active years: 2003-2011.
Company Filing History:
Years Active: 2003-2011
Title: O Shannon Hauser: Innovator in Merchandise Return Solutions
Introduction
O Shannon Hauser is an accomplished inventor based in Bellevue, WA (US). He holds 2 patents that focus on improving the efficiency of merchandise returns for various merchants. His innovative approaches have significantly impacted the retail industry by streamlining the return process for customers and merchants alike.
Latest Patents
One of O Shannon Hauser's latest patents is titled "Facilitating returns of merchandise purchased from other sources." This patent outlines a method for handling goods returned by customers of multiple merchants. Merchants who authorize returns transmit data identifying the customer and the merchandise to a central return facility. Customers receive a return authorization shipping label that includes a scannable bar code identifying both the merchant and the customer. Once the merchandise is received at the central returns facility, the bar code is scanned to sort the items by merchant. The merchandise is then inspected to confirm if the authorized items have been returned. If confirmed, the appropriate merchant is notified, and the customer is electronically credited for the return. A bar code tag is attached to the returned merchandise to facilitate automated sorting on a conveyor system, directing the items to temporary storage until they are disposed of as designated.
Career Highlights
O Shannon Hauser has worked with notable companies such as Returns Online, Inc. and Newgistics, Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions for merchandise returns.
Collaborations
O Shannon Hauser has collaborated with professionals like Stephen S Sugiyama and Christine O Adkinson, who have contributed to his projects and innovations.
Conclusion
O Shannon Hauser's contributions to the field of merchandise return solutions demonstrate his commitment to innovation and efficiency. His patents reflect a deep understanding of the challenges faced by both customers and merchants in the return process.