Location History:
- Naperville, IL (US) (1977 - 1979)
- Middletown, NJ (US) (1981 - 1985)
Company Filing History:
Years Active: 1977-1985
Title: Innovations of Nicholas K Smith
Introduction
Nicholas K Smith is a notable inventor based in Middletown, NJ, with a remarkable portfolio of seven patents. His work primarily focuses on advancements in communication systems, showcasing his expertise in technology and innovation.
Latest Patents
One of his latest patents is the ACD Management Information System. This system tracks attendant work performance regardless of the station at which the attendant is operating. It also monitors non-ACD work states and provides individualized status reports based on temporarily stored limit criteria. A real-time display of system performance is available to supervisors, allowing for immediate rearrangement of the system without needing additional data. The displayed data includes split handling information, call abandon information, trunk busy information, and work state information. Another significant patent is the Call Completion Circuit and Method. This invention combines a business communication system with an ACD system, enabling each station to handle either ACD or regular incoming calls on a per-call basis. The system accepts a unique ID from any user at any station, which controls the ACD system to direct calls accordingly, regardless of the user's station location.
Career Highlights
Nicholas K Smith has had a distinguished career, having worked at renowned companies such as Bell Telephone Laboratories and AT&T Bell Laboratories. His contributions to these organizations have significantly impacted the field of communication technology.
Collaborations
Throughout his career, Nicholas has collaborated with notable individuals, including Edmund Thomas Burke and James A Henderson, Jr. These partnerships have likely enriched his work and led to innovative solutions in his projects.
Conclusion
Nicholas K Smith's contributions to the field of communication technology through his patents and collaborations highlight his innovative spirit and dedication to advancing the industry. His work continues to influence the way communication systems operate today.