This inventor holds 1 USPTO granted patent. Top assignee: Oracle International Corporation. Active years: 2023.
Company Filing History:
Years Active: 2023
Title: Neelima Kalagara: Innovator in Contact Center Technologies
Introduction
Neelima Kalagara is a prominent inventor based in Concord, NH (US). She has made significant contributions to the field of contact center technologies. Her innovative approach has led to the development of techniques that optimize the functionality of contact service centers.
Latest Patents
Neelima holds 1 patent for her work titled "Techniques for building and optimizing contact service centers." This patent describes a computing device that can receive a selection of contact center features associated with microservices. The device selects a model from stored options based on these features, enabling efficient execution of the services. The process includes generating executable code for deployment to servers, showcasing her expertise in automation and service optimization.
Career Highlights
Neelima is currently employed at Oracle International Corporation, where she continues to innovate in her field. Her work focuses on enhancing the efficiency and effectiveness of contact centers through advanced technological solutions.
Collaborations
Some of her notable coworkers include Steven William Statham and Nagaratna Hegde, who contribute to her projects and initiatives.
Conclusion
Neelima Kalagara's contributions to contact center technologies exemplify her innovative spirit and dedication to improving service efficiency. Her patent reflects her expertise and commitment to advancing the industry.
