Navaneethan Santhanam

Title: Innovations by Navaneethan Santhanam

Introduction

Navaneethan Santhanam is an accomplished inventor based in Chennai, India. He has made significant contributions to the field of technology, particularly in communication systems. With a total of four patents to his name, Santhanam's work focuses on enhancing user interactions in social media environments.

Latest Patents

One of his latest patents is a noise reduction and smart ticketing application for social media-based communication systems. This innovative application identifies actionable communications from users engaging with brands on social media platforms while distinguishing non-actionable communications as noise. The system employs machine learning to determine which communications are relevant for companies, generating tickets for actionable inquiries such as technical support issues and product release date inquiries. Another notable patent involves a process for extracting and recognizing named entities from short unstructured chat-style text inputs. This process tokenizes inbound electronic messages and utilizes entity-specific classifiers to identify named entities, compiling them into response messages for users.

Career Highlights

Santhanam has worked with notable companies, including Freshworks, Inc. His experience in these organizations has allowed him to refine his skills and contribute to innovative projects that enhance communication technologies.

Collaborations

Some of his coworkers include Anuj Gupta and Saurabh Arora, who have collaborated with him on various projects.

Conclusion

Navaneethan Santhanam's contributions to technology through his patents demonstrate his commitment to improving communication systems. His innovative approaches continue to influence the way users interact with brands on social media platforms.