Nate Glissmeyer

Title: Inventor Spotlight: Nate Glissmeyer

Introduction

Nate Glissmeyer is a prominent inventor based in Seattle, Washington, known for his contributions to the field of automated call distribution systems. With a keen focus on enhancing customer service operations, he holds a patent that reflects his innovative mindset.

Latest Patents

Nate's invaluable work led to the creation of a patent titled "System and Method for Automated Call Distribution". This patent encompasses aspects of systems and methods dedicated to the maintenance and operation of agent nodes. In various embodiments, it outlines how calls, contacts, and other work units can be effectively routed to customer service agents through a centralized queue. The routing depends on a myriad of factors, and the invention also introduces market-based call pricing and compensational structures for customer service agents.

Career Highlights

Nate Glissmeyer currently works at Amazon Technologies, Inc., where he leverages his innovative skills to improve customer interaction and service efficiency. His work at a leading technology company places him in a competitive environment rich with opportunities for advancements in automated systems.

Collaborations

During his tenure at Amazon Technologies, Inc., Nate has worked alongside talented colleagues, including Jon R Jay and Jeremy A Dashe. Their collaborative efforts contribute to the development and refinement of cutting-edge technologies that are poised to redefine customer service standards.

Conclusion

Nate Glissmeyer exemplifies the spirit of innovation with his patented contributions to automated call distribution. His work not only enhances operational efficiencies for companies but also aims to elevate the overall customer experience. As he continues to thrive in his career at Amazon Technologies, Inc., Nate's impact on technology and customer service remains significant and noteworthy.