Mor Kasus

Title: Mor Kasus: Inventor of a System for Generating Worklists from Interaction Recordings.

Introduction

Mor Kasus is an inventor based in Gedera, Israel. His patent work focuses on using language-processing technology to turn recorded interactions into actionable tasks.

Latest Patents

Kasus is associated with 1 patent: “System and Method for the Generation of Worklists from Interaction Recordings.” The invention describes a computing system that analyzes sentences in an interaction recording, filters out sentences that do not meet specified grammatical criteria, and uses a long short-term memory model to generate actionable items. A language model then converts those items into a task list. The resulting list can help contact centers allocate work to agents or update the status of completed tasks.

Career Highlights

Kasus works at NICE Ltd., a company whose technologies include solutions for customer interactions and contact centers. His patent illustrates how recorded conversations can be processed to support task creation and workflow automation.

Collaborations

Yael Dayan is identified as Kasus’s coworker. The available information does not specify whether she collaborated with him on this patent.

Conclusion

Mor Kasus’s patented system applies language-processing models to transform interaction recordings into structured worklists, supporting automated task management in contact centers.