Mien Lin Tan

Title: Mien Lin Tan and Online Receivables Management

Introduction

Mien Lin Tan is an inventor associated with Singapore and Oracle International Corporation. His patent work addresses online tools for managing accounts receivable and resolving invoice disputes.

Latest Patents

Tan is named on 1 patent: “Methods and Systems for Online Self-Service Receivables Management and Automated Online Receivables Dispute Resolution.” The invention describes a computer-implemented system that lets customers securely access accounts receivable information, including pending invoices, through a vendor’s website. Customers can submit invoice disputes by selecting a reason code and disputed amount, creating a pending credit memo request without requiring direct manual involvement from the vendor.

The request can be routed through an approval process based on the dispute reason, including designated approvers or approval hierarchies. Once approved, a credit memo can be generated automatically and applied to the disputed invoice. The system can also notify customers and selected vendor personnel of approval or rejection, while providing customers with real-time account balances and other self-service receivables functions.

Career Highlights

The available information associates Tan with Oracle International Corporation. His patent reflects an application of online systems to streamline receivables administration, customer self-service, and invoice-dispute processing.

Collaborations

Jonathan James Innes and Anne Truitt are identified as Tan’s coworkers. The supplied information does not specify their roles in the patent or their contributions to the invention.

Conclusion

Mien Lin Tan’s patent describes a digital approach to accounts receivable that combines customer access, automated dispute routing, and credit memo processing.