This inventor holds 1 USPTO granted patent. Top assignee: Bank of America Corporation. Active years: 2010.
Company Filing History:
Years Active: 2010
Title: Michelle Calarco: Innovator in Financial Technology
Introduction
Michelle Calarco is a notable inventor based in Charlotte, NC (US). She has made significant contributions to the field of financial technology, particularly with her innovative approach to customer service in banking. Her work focuses on enhancing the efficiency of refund processes for customers.
Latest Patents
Michelle holds a patent for a Refund Request Tool. This invention allows businesses to uniformly calculate and offer fee refunds to customers requesting refunds for fees charged to their accounts. The tool utilizes account and customer information to generate the refund amount, taking into account various factors such as account overdrafts, profitability, and the frequency of charged fees. This systematic approach eliminates reliance on individual employee discretion and ensures a fair and consistent refund process.
Career Highlights
Michelle is currently employed at Bank of America Corporation, where she applies her expertise in financial technology. Her role involves developing solutions that improve customer interactions and streamline banking processes. With her innovative mindset, she has contributed to enhancing the overall customer experience in the banking sector.
Collaborations
Michelle collaborates with talented professionals in her field, including Caroline Beal Stott and Deborah M Winick. These partnerships foster a creative environment that encourages the development of groundbreaking solutions in financial services.
Conclusion
Michelle Calarco's contributions to the field of financial technology exemplify her commitment to innovation and customer service. Her patent for the Refund Request Tool showcases her ability to create effective solutions that benefit both businesses and customers.