This inventor holds 1 USPTO granted patent. Top assignee: Mci Communications Corporation. Active years: 1997.
Company Filing History:
Years Active: 1997
Title: Michele Pauline Torbert: Innovator in Automated Telephone Services
Introduction
Michele Pauline Torbert is a notable inventor based in McLean, VA (US). She has made significant contributions to the field of telecommunications, particularly in the area of automated telephone services. Her innovative approach has led to the development of a unique system that enhances the efficiency of telephone call processing.
Latest Patents
Michele holds a patent for an "Automated telephone operator services" system. This invention provides a method for automatically processing telephone calls for alternative billing or for offering automated operator services. The system routes calls through a telephone network to an automated operator facility, accompanied by parameters indicative of the call's characteristics. Callers are presented with a menu of available automatic services, and their selections are processed according to preselected customization features. This allows for a tailored experience, including dynamic feature selection such as language preferences during the call.
Career Highlights
Michele is associated with MCI Communications Corporation, where she has contributed her expertise in telecommunications. Her work has been instrumental in advancing automated services that improve user experience and operational efficiency.
Collaborations
Michele has collaborated with talented individuals such as Anousheh Raissyan and Kody Raymond Wood. These partnerships have fostered innovation and creativity in her projects.
Conclusion
Michele Pauline Torbert's contributions to automated telephone services exemplify her innovative spirit and dedication to enhancing communication technology. Her patent reflects a significant advancement in the field, showcasing her role as a leading inventor in telecommunications.